【e保养是哪个国家的品牌?】
e保养 隶属于北京福瑞车美信息技术有限公司,成立于2014年1月,是一家专注于上门汽车保养的O2O公司。为车主提供专业便捷,安全的上门汽车保养服务。
e保养开创了汽车养护的新模式,用户通过在线预约技师上门服务,可在任意停车位保养车辆,即由门店核心模式转为客户核心模式,从根本上改变了传统的以“店”为中心的服务关系,“人”即车主成为服务的主导。同时,严格使用配件及高标准的技师要求,再基于强大的四大系统(订单管理、客户体验、供应链管理、技师管理)使得e保养服务更具专业性及价值。2014年5月,e保养品牌正式推出,开展以智能保养为支撑的汽车上门保养服务。
一直以来,对于汽车的保养和维修,都是呈现“消费者主动上门、服务站被动等客”的局面。为了更多地贴近消费者,e保养一改市场的现行模式,用户可通过微信、网站等便捷方式下单,e保养登门为用户车辆进行专业保养,开创了汽车售后服务的新运作模式。
英文翻译:E-maintenance is affiliated to Beijing Furui Automobile Information Technology Co., Ltd., which was founded in January 2014. It is an o2o company focusing on door-to-door automobile maintenance. Provide professional, convenient and safe door-to-door car maintenance services for car owners. E maintenance has created a new mode of vehicle maintenance. Users can maintain vehicles in any parking space through on-line appointment of technicians' on-site service. That is, the core mode of the store is transformed into the core mode of customers, fundamentally changing the traditional "store" centered service relationship. The "person" means the owner becomes the dominant service. At the same time, strict use of accessories and high standard technician requirements, and based on the four powerful systems (order management, customer experience, supply chain management, technician management), make e-maintenance service more professional and valuable. In May 2014, the e-service brand was officially launched to carry out the door-to-door maintenance service supported by intelligent maintenance. All along, for the maintenance and repair of the car, it presents the situation of "customers come to the door actively, service stations are passive and so on". In order to be more close to consumers, e-maintenance changes the current market mode. Users can place orders through wechat, website and other convenient ways. E-maintenance steps on the door to carry out professional maintenance for users' vehicles, creating a new operation mode of automobile after-sales service.
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