【Salesforce赛富时是哪个国家的品牌?】
创建于1999年美国,全球性的专业客户关系管理(CRM) 软件服务提供商,能够管理与客户或潜在客户之间的互动,帮助企业发展壮大并获得成功
一开始,Salesforce希望改变客户关系管理方式,于是研究开发了新型的客户关系管理系统。所有Salesforce产品均在云环境中运行,因此没有任何昂贵的安装设置成本,无需维护,员工可在智能手机、平板、笔记本电脑等任何可以连接网络的设备上工作。自此,Salesforce改变了企业软件的交付和使用方式,甚至影响了整个产业。
云端运行的方式让CRM更易于使用,无论是大型企业还是中小型企业,都无需为程序的安装、设置、维护发愁。这简便的特点也让我们基于云计算平台的CRM成为客户关系管理系统。但Salesforce并不仅仅以销售和营销工作作为客户关系管理系统的界限,除销售和营销外,我们的平台让您能够管理所有与客户或潜在客户之间的互动,帮助您的企业发展壮大并获得成功。以上就是我们称Salesforce的CRM平台为“客户成功平台”的原因。
英文翻译:Founded in 1999 in the United States, a global professional customer relationship management (CRM) software service provider can manage the interaction with customers or potential customers, help enterprises grow and achieve success. At the beginning, salesforce hopes to change the way of customer relationship management, so it has researched and developed a new customer relationship management system. All salesforce products run in the cloud environment, so there is no expensive installation cost, no need for maintenance, and employees can work on smartphones, tablets, laptops and other devices that can connect to the network. Since then, salesforce has changed the delivery and use of enterprise software, and even affected the entire industry. The way of running in the cloud makes CRM easier to use. No matter large enterprises or small and medium enterprises, they do not need to worry about the installation, setting and maintenance of the program. This simple feature also makes CRM based on cloud computing platform become customer relationship management system. But salesforce does not only take sales and marketing as the boundary of customer relationship management system. In addition to sales and marketing, our platform enables you to manage all interactions with customers or potential customers, helping your enterprise grow and succeed. That's why we call salesforce's CRM platform "customer success platform".