我要投票 O管家在生活服务行业中的票数:15
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2024-11-22 20:35:19 星期五

【O管家是哪个国家的品牌?】

O管家是什么牌子?「O管家」是 北京日升天信科技股份有限公司 旗下著名品牌。该品牌发源于北京市,由创始人方伟在2000-07-12期间创立,经过多年的不懈努力和高速发展,现已成为行业的标杆品牌。

北京日升天信科技股份有限公司成立于2001年,注册资金2153万,2013年12月在新三板挂牌上市。公司成立之初,公司创始人方伟先生带领团队紧紧围绕写字楼业态,整合三大运营商通信资源,专注于为写字楼用户提供7*24小时的全天候、多样化的驻场式通信服务。

日升天信创立的“楼宇统一通信”,即“通信整合+驻场服务”商业模式,已经在北京、广州等地服务于100余个商业写字楼项目,近700余栋写字楼宇,同时建立了80个通信营业厅(通信服务中心),服务范围遍及北京的众多区域,覆盖3万+企业客户,150+万白领阶层,成为名副其实的中国以写字楼为场景的驻地网虚拟运营商。

2015年,随着“楼宇统一通信”战略布局的基本完成,日升天信开始了写字楼通信业务转型升级,即从给客户提供单一通信产品的虚拟通信运营商转为以服务为首的“企业IT服务管家”。日升天信参照神州专车、滴滴专车的商业模式,建立以呼叫网管APP平台为基础,利用线下写字楼营业厅,及自有工程师与加盟工程师并存的模式,为企业客户提供一百米“呼叫网管”IT服务。

2016年初,凭借对写字楼服务市场多年深刻理解,及十余年企业客户服务经验,方伟先生对写字楼上班族进行了深入分析。上班族常处于三个地理场景,即家、上班的路上、公司;一年大约工作250天,每天有9.16小时都会在写字楼内;正是基于这种分析,方伟提出日升天信的服务模式再次升级,即为企业打造一站式管家服务平台—“O”(office)管家。其目的是让写字楼的所有上班族只专注业务,把公司后勤保障交给“O”(office)管家打理,让企业更省时,更省力,更省心。目前,“O”管家APP已经与京东商城平台技术互通,让企业采买更便宜,实现了京东到货,“O”(office)管家到位的独有服务模式。

2017年伊始,在新的互联网浪潮及AI技术蓬勃发展下,“新零售”概念的提出,方伟先生根据9.16小时工作场景提出了打造写字楼“新物业”概念。

多年来,写字楼开发商及物业面临着服务难、管理难、成本高、效率差、想要改变服务方式又没经验,没有办法改变等难题,而随着入驻企业和白领对服务要求的进一步提升,这些问题越来越突出。“O”管家顺应时代要求,直击行业痛点,打造“智慧写字楼运营服务平台”,以服务于写字楼场景,服务于9.16小时内所有的人、事及设备。

“新物业”将借鉴国外1个人服务于1万平米的理念,让新物业管理平台替代旧制度、旧流程,替代人管理所有的设备、设施,让AI技术替代人管理所有的场景服务,让楼宇更智能,让物业更舒服,让企业更便利,让白领更欢腾!

产品平台

O管家:一站式企业通信服务平台。围绕写字楼全场景服务出发,帮企业只专注业务。通过企业通信服务,让企业彻底从通信工作中解放出来,从而帮企业降低人力和时间成本上的消耗,让企业日常办公更省时、更省力、更省心。

公司业务

日升天信从原有企业通信产品及服务提供商升级为企业通信服务商——O管家。其业务不仅包含宽带业务、运营商固话(含老客户运维的固话、IP长途、无线座机)、运营商代理、数字传输专线、国际VPN、服务器托管、云服务、IT外包、系统集成等通信产品及周边产品,还与三大运营商及行业内的各级服务商合作,为企业提供专业的通信服务及各种通信解决方案,满足企业日常办公和业务发展的通信需求。

为更好服务客户,提升客户体验,日升天信未来会推出更为智能化的企业服务模式,如一键报修、呼叫网管等。


英文翻译:Beijing rishengtianxin Technology Co., Ltd. was founded in 2001 with a registered capital of 21.53 million, and was listed on the new third board in December 2013. At the beginning of the company's establishment, Mr. Fang Wei, the founder of the company, led the team to closely focus on the business form of the office building, integrate the communication resources of the three major operators, and focus on providing 7 * 24-hour all-weather and diversified on-site communication services for office building users. The business model of "building unified communication" established by Nisheng Tianxin, namely "communication integration + field service", has served more than 100 commercial office projects and nearly 700 office buildings in Beijing, Guangzhou and other places. At the same time, it has set up 80 communication business halls (communication service centers), covering 30000 + enterprise customers and 1.5 million white-collar workers in many areas of Beijing, Become the real China's virtual operator of resident network with office building as the scene. In 2015, with the completion of the strategic layout of "building unified communication", Nisheng Tianxin started the transformation and upgrading of office communication business, that is, from a virtual communication operator providing a single communication product to a "enterprise IT service manager" led by service. With reference to the business models of Shenzhou special car and didi special car, Nisheng Tianxin has established a model based on the call network management app platform, which uses the offline office building business hall and the coexistence of its own engineers and franchised engineers to provide 100 meter "call network management" it services for enterprise customers. At the beginning of 2016, with years of deep understanding of the office building service market and more than ten years of enterprise customer service experience, Mr. Fang Wei conducted in-depth analysis on the office building class. Office workers are often in three geographical scenes, i.e. home, on the way to work, and the company; they work about 250 days a year, 9.16 hours a day in the office building; based on this analysis, Fang Wei proposed that Risheng Tianxin's service mode be upgraded again, that is, to build a one-stop butler service platform - "O" (Office) Butler for enterprises. Its purpose is to let all office workers only focus on business, and give the company's logistics support to the "O" (Office) housekeeper, so that enterprises can save time, labor and worry more. At present, the "O" housekeeper app has been connected with the platform technology of Jingdong shopping mall, making it cheaper for enterprises to purchase and realize the unique service mode of "O" (Office) housekeeper in place ". At the beginning of 2017, under the new Internet wave and the vigorous development of AI technology, the concept of "new retail" was put forward. Mr. Fang Wei proposed the concept of "new property" for office building according to the 9.16-hour work scenario. For many years, office developers and real estate are faced with such problems as difficult service, difficult management, high cost, poor efficiency, want to change the service mode without experience and no way to change. With the further improvement of the service requirements of the settled enterprises and white-collar workers, these problems are more and more prominent. "O" housekeeper complies with the requirements of the times, hits the industry pain point directly, and creates "intelligent office operation service platform" to serve office scenes and all people, affairs and equipment within 9.16 hours. "New property" will learn from the concept of one person serving 10000 square meters in foreign countries, let the new property management platform replace the old system and process, replace people to manage all equipment and facilities, let AI technology replace people to manage all scene services, make buildings more intelligent, make property more comfortable, make enterprises more convenient, and make white-collar workers more jubilant! Product platform o Butler: one stop enterprise communication service platform. Around the office building full scene service, help enterprises only focus on business. Through the enterprise communication service, let the enterprise completely liberate from the communication work, so as to help the enterprise reduce the consumption of manpower and time cost, and make the daily work of the enterprise more time-saving, labor-saving and worry free. The company's business has been upgraded from the original enterprise communication product and service provider to the enterprise communication service provider, O Butler. Its business not only includes broadband business, operator fixed line (including fixed line, IP long-distance, wireless landline for operation and maintenance of old customers), operator agent, digital transmission line, international VPN, server hosting, cloud service, it outsourcing, system integration and other communication products and peripheral products, but also cooperates with three major operators and service providers at all levels in the industry to provide professional communication services for enterprises All kinds of communication solutions to meet the communication needs of daily office and business development. In order to better serve customers and improve customer experience, Nisheng Tianxin will launch a more intelligent enterprise service mode in the future, such as one key repair, call network management, etc.

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